• Apr 14, 2025

How to Do AirAsia Web Check-in: Step-by-Step Guide

To board an AirAsia flight, it is essential to perform a check-in, whether this can be done online or offline at the Airport; however, to save time, the Airline encourages travellers to complete web check-in, which is available at least 24 hours before to the scheduled flight departure and it is free for all fare holders. Significantly, it is one of the crucial parts of the flight boarding process because it saves time, allows prior seat selection and free window seat selection, and ensures a smooth travelling experience. Despite that, travellers can avoid waiting in long queues at the Airport check-in counter by performing online check-in; therefore, to discover more details about the AirAsia Online Check-in process and other important information, check the complete blog post.

What is Web Check-in?

AirAsia web check-in is a service or the process of performing check-in for the upcoming flight online at the passenger's convenience, either through the AirAsia Move website or app, for seamless and contactless check-in compared to the offline check-in process at the Airport. With AirAsia mobile check-in, travellers can also perform online check-in after filling in the necessary information. Besides, travellers can select seats to get their boarding passes at their convenience using their mobile phones or laptops.

Benefits of AirAsia Web Check-in:

With Web check-in services at AirAsia, travellers can enjoy multiple perks like check-in baggage in advance, seat selection options, customised meal choices, and more. Generally, web check-in service is available on AirAsia for domestic and international flight routes. It can be performed by following an effortless process by any age group of travellers. Consequently, to find out what other benefits you can expect from AirAsia Web Check-in service, look at the information below.

  • Convenient instead of offline check-in: Undoubtedly, AirAsia web check-in is a more convenient option than airport check-in, either at the counter or through the Kiosk, as you can do online check-in for the booked flight from the comfort of your home, which leads to saving time.
  • Seat Selection: While performing AirAsia Flight Check-in online directly through the website/App, travellers can choose the desired seat from the unlimited options. If the best seat is available, you can easily grab it. Otherwise, you can also choose the window seat for free through early check-in.
  • Fasten Security check: Those flying at AirAsia only with carry-on can directly go to the Security check-in lane, bypassing the Airport check-in and baggage drop counter. This saves enough time, which you can spend enjoying coffee and snacks in the Airport lounge.
  • Eliminating the Printed boarding pass: While choosing the web check-in option, passengers can download the soft copy of the boarding pass and later show it at the Airport for baggage drop and boarding flight. However, it eliminates the need for a physical boarding pass.

Web Check-in Timings for AirAsia:

The AirAsia Airlines web check-in window is open at least 14 days before the scheduled departure time for domestic and international flights, whereas the web check-in option of AirAsia is closed at least 60 minutes before the flight departure time for both domestic and international flights. To save time, passengers are highly recommended to complete the check-in for the booked flight at least 24 hours before the scheduled flight departure to get enough time at the Airport.

Step-by-Step Guide to Air Asia Web Check-in:

Travellers can perform the AirAsia web check-in process directly through the Airline's official website or the AirAsia Move App. Both follow a simple yet basic process. Consequently, to simplify your task, you should check the step-by-step guide below for AirAsia Web Check-in through the website.

  • To begin the process, go to the official website of AirAsia.
  • Select the Check-in option mentioned on the homepage of the AirAsia official website.
  • Enter the AirAsia flight details, including the Booking number, reference number, and last name.
  • Tap the search icon and select your flight number to retrieve the booking.
  • Choose the desired seat and tap on the print/ download boarding pass.

What to do after Web Check-in?

Once you have downloaded the AirAsia boarding pass through web check-in, you can reach the Airport on the flight departure day and show the soft copy of the boarding pass to the Airline agent at the Airport. Then, drop the checked luggage at the baggage counter and head towards the security check-in counter. After that, you can move to the final designated gate at the airport to board the flight and board it on time.

Modifying or Cancelling after Web Check-in:

AirAsia lets passengers change the booked itinerary even after web check-in, but cancellation is prohibited. Significantly, the traveller can only make specific changes to existing AirAsia flight tickets, including AirAsia Seat Selectionmeal selection, and more.

  • Travellers can change the purchased baggage size or upgrade baggage only up to 4 hours before the scheduled flight departure time after web check-in.
  • You can change the size of the sports equipment you purchase.
  • Passengers can change or add meals that last 24 to 48 hours before the flight departure time.
  • AirAsia passengers can only purchase travel insurance but can't change or cancel.
  • Airlines allow travellers to pre-book seats up to 4 hours before departure time.
  • After AirAsia web check-in, travellers can change flight time/ date only up to 48 hours before the original flight departure time by selecting the change flight option.

AirAsia Web Check-in Rules and Deadlines:

Before choosing web check-in, it is crucial to be aware of the significant rules and AirAsia Check-in deadlines to avoid last-minute inconvenience. Therefore, take a look at the information below to discover the basic terms and conditions of AirAsia web check-in for domestic or international flights.

  • Passengers can perform web check-in via the mobile App or the Airline website.
  • AirAsia web check-in is strictly restricted for exempted cateries of travellers such as
    • Senior citizens aged 70 and above.
    • Passengers who have registered for disability.
    • Young passengers below 18 travelling alone.
    • Unaccompanied minors above 5 years below 18 years.
    • Group booking of 10 guests.
  • Airlines allow multiple check-ins under the same booking through the AirAsia Move App, and e-boarding passes can be shared or downloaded.
  • AirAsia web check-in time is available up to 14 days before flight departure and closes 60 minutes before departure.
  • Travellers flying on the route to/from Australia, Laos, Saudi Arabia, Singapore, and Thailand can web check-in for the booked flight up to 10 days before the flight departure time.

Common Web Check-in issues and How to solve them:

Some of the most common issues travellers encounter during AirAsia web check-in include issues finding your booking, inability to web check-in, technical faults, and more. Significantlytravellers must double-check the entered details, verify the booking confirmation code, and try clearing cookies to fix the AirAsia Check-in error.

Tips for Smooth Check-in:

Once you have successfully completed the AirAsia web check-in boarding pass download process, you must follow these tips to ensure a smooth check-in.

  • Passengers must visit the Airport earlier, at least 2 and 3 hours before flight departure time, to enjoy smooth check-in.
  • Make sure to pack your check-in luggage and carry-on bag efficiently.
  • Travellers should consider the check-in time based on the departure/arrival travel destination.
  • Try to be at the boarding gate at least 30 minutes before the flight departure date.

Conclusion:

The above information will ensure passengers understand the detailed process of AirAsia web check-in, multiple perks that lead to time savings, and the significant terms and conditions of the Airline check-in policy. Thus, to find more adequate information, you can consider visiting the official website of AirAsia, which contains more detailed information about AirAsia web check-in.

FAQs About AirAsia Web Check in

1. Is web check-in mandatory for AirAsia flights?

A. AirAsia Airlines is the best Airline for web check-in in India. It strongly encourages passengers to execute web check-in to save time and ensure hassle-free flight boarding, but it is not mandatory.

2. Can I web check-in for group bookings?

A. Usually, AirAsia permits web check-in for group bookings; therefore, customers can perform multiple web check-ins for the same booking through the AirAsia Move website/app.

3. Can I change my seat after web Check-in?

A. Yes, travellers can change these after web check-in on AirAsia, which lasts up to 4 hours before the scheduled flight departure time.

4. What if I forget to carry a printed boarding pass?

A. When passengers mistakenly forget to carry their printed boarding pass, there are no worries, as they can get the new printed boarding pass at the kiosk or Airport check-in counter. Otherwise, AirAsia allows passengers to board the flight by showing a soft copy of the Boarding pass.

5. What happens if I miss web check-in?

A. If you miss web check-in, the passenger should check in at the Airport check-in counter. You will get the print boarding pass, which may result in a longer waiting time.

6. Is web check-in available for international travel?

A. Generally, web check-in is available for international travel. Even for several routes, the web check-in window remains open 48 hours before the light.

7. Can I check baggage after web check-in?

A. Yes, travellers are allowed to check their luggage at the airport baggage counter after the passenger completes the web check-in.

8. How early can I do the AirAsia web check-in?

A. For domestic and international flights, the AirAsia web check-in window opens 14 days before the scheduled flight departure and closes an hour before departure, except for certain routes.

9. How does web check-in work for unaccompanied minors?

A. AirAsia suggests that unaccompanied minors only complete web check-in at the Airport, as web check-in for young travellers is prohibited on AirAsia.

10. What if I miss the web check-in deadline?

A. When travellers miss the web check-in deadline, they must check in at the Airport a few hours before departure.

11. Can I cancel my flight after web check-in?

A. Travellers can cancel their flight after web check-in but must pay the additional cancellation fee.

12. Is AirAsia web check-in free?

A. AirAsia web check-in is free for each fare holder, but the seat selection and upgrade may incur charges.

13. What documents are needed for baggage drop after web check-in?

A. For baggage drop after web check-in, the passenger must show their printed boarding pass and valid identification document.

14. What is the time window for AirAsia web check-in?

A. The time window for AirAsia web check-in remains open 14 days before flight departure and closes up to 60 minutes before flight departure.

15. How do I get a window seat for free?

A. To get a free window seat, passengers are recommended to complete the web check-in at least 24 to 48 hours before the scheduled flight departure time.

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